The challenge
What was going wrong
A family moving across the state had two televisions, three computers, a printer and fourteen smart devices. Both parents worked remotely and could not afford days without a working setup, and nobody could remember which cable belonged where.
The solution
What we built
We photographed and labelled every connection before disconnecting, packed everything properly, and reinstalled and tested the lot at the new address in a single afternoon.
How we approached it
Stage 1
Pre-move visit photographing and labelling every connection
Stage 2
Documented the smart home configuration before dismantling it
Stage 3
Packed equipment in appropriate protective materials
Stage 4
Coordinated the internet activation date with the move
Stage 5
Reinstalled and tested every device at the new address
Stage 6
Re-paired all fourteen smart devices to the new network
Stage 7
Rebuilt the morning, evening and away routines
Stage 8
Handed over reference photographs of every connection
Outcome
- Both parents worked normally the morning after the move
- All fourteen smart devices re-paired with routines intact
- No equipment damaged in transit
- Zero follow-up calls needed