One-to-One Lessons90 minutes

Family Group Lesson

One session teaching the whole household together.

Starting from
$1,999
Fixed price · paid in full at purchase
Timeline
90 minutes
Category
One-to-One Lessons
Deliverables
3 items
Technologies
Shared albums, Family calendars, Video calling
Overview

What this service delivers

A relaxed session for up to four family members at once, covering shared topics: staying safe from scams, using the family photo library, video calling relatives, and shared calendars. Teaching everyone together means the household ends up with consistent habits instead of one designated fixer.

Business problems this solves

One person is everyone else’s tech support

Household members handle things differently

You want everyone scam-aware

Photos and calendars are not shared

What is included

  • 90-minute session for up to 4 people
  • Shared photo library setup
  • Family calendar configuration
  • Scam awareness for everyone
  • Video calling practice
  • Written notes for each person

Deliverables you receive

Shared family setup
Individual notes per person
Two weeks of follow-up

Frequently asked

How much will it cost?
You get a firm price before any work begins, and it does not change afterwards. Our programmes run from $999 to $9,999 and every price is published on the pricing page — anything above $5,000 carries a written justification setting out exactly what the money covers. The initial check is always free, and we will tell you plainly if a cheaper option would serve you better.
Will I lose my photos or files?
No. We back up before we work on anything, we never browse your personal files, and nothing is deleted without your explicit written permission. If a device arrives already failing, we image it before attempting any repair so the data is protected first.
Do you come to my home?
Yes. On-site work is included in every programme — the Home Visit Support programme from $1,499 covers a full day across your whole list, and the larger installation programmes include several days on site. Some work, such as screen replacement, data recovery and console repair, needs workshop equipment, so those devices come to us and we collect and return them.
What if you cannot fix it?
You do not pay for a repair that did not happen. Diagnosis is free, data recovery is strictly no recovery, no fee, and if a repair is not economically sensible we will tell you plainly rather than take your money. We would rather lose one job than a household that trusts us.
How long do repairs take?
Most phone screens and batteries are done the same day, often within two hours. Laptop work is typically one to three days. Data recovery runs from two days to two weeks depending on the damage. We give you a realistic estimate upfront and telephone you if anything changes.
Related work

Case studies from similar engagements

Older Adults3 weeks, three lessons

From an unused tablet to weekly video calls with grandchildren

Woman in her 80s · Hoboken, NJ

Challenge

A tablet bought as a gift two years earlier had sat unused in a drawer. The home screen carried forty-one icons, the text was too small to read comfortably, and two…

41 → 6
Home screen icons
Weekly
Video calls
3
Lessons needed
Simple ScreenVideo callingRemote HelperLarge-print guides
Read the full case study
Families with ChildrenOne visit plus a family session

Ending nightly screen time arguments in a house of three children

Family with children aged 7, 11 and 15 · Summit, NJ

Challenge

Screen time was a nightly argument. The existing controls applied the same rules to a seven-year-old and a fifteen-year-old, and the eldest had already found that s…

3
Children covered
9
Devices
2
Bypasses caught
Family SafeRouter filteringPer-child profiles
Read the full case study
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Client feedback

What clients say

“We had been meaning to do this for fifteen years, assuming it would cost a fortune. The price was agreed before they started and did not change by a cent. Seeing my mother’s wedding photograph repaired reduced me to tears.”
Margaret H.
Retired teacher · Montclair, NJ
Photos & MemoriesComplete Photo Rescue
“I signed up in September mainly because my mother insisted. When the tea went everywhere I genuinely thought my degree was over. Everything was back on a loan laptop within two hours.”
Jordan T.
University student · Newark, NJ
StudentsStudent Care Plan
“My own children had tried twice and we all ended up cross with each other. The young man who came here never once made me feel slow. I telephone my grandchildren every Sunday now, and I do it myself.”
Eleanor P.
Retired, 84 · Hoboken, NJ
Older AdultsSenior Technology Starter
Next step

Ready to discuss family group lesson?

Start with a complimentary discovery call. We will map the objective, outline an approach, give you an indicative budget range, and tell you honestly whether Stravix is the right partner for the work.

Book Call Get a price