Popular
Laptop Speed-Up & Clean
Make a slow laptop usable again without buying a new one.
Solves
It takes four minutes to reach the desktop
$1,499
1 to 2 days
Computer & Laptop Repair45 to 60 minutes
Printer & Device Setup
For the printer that has never once worked first time.
Starting from
$999
Fixed price · paid in full at purchase
- Timeline
- 45 to 60 minutes
- Category
- Computer & Laptop Repair
- Deliverables
- 2 items
- Technologies
- HP, Canon, Epson
Overview
What this service delivers
Printers are the most reliably infuriating devices in any home. We get yours connected to the network properly, working from every phone and laptop in the house, scanning where supported, and configured so a routine update does not silently break it again.
Business problems this solves
The printer is offline for no clear reason
It only prints from one computer
Scanning does not work
It stopped working after an update
What is included
- Network and driver setup
- Configuration on every household device
- Scan-to-email or scan-to-folder setup
- Print quality calibration
- Ink and toner guidance that saves money
Deliverables you receive
Working printer on all devices
Written reconnection instructions
Frequently asked
How much will it cost?
You get a firm price before any work begins, and it does not change afterwards. Our programmes run from $999 to $9,999 and every price is published on the pricing page — anything above $5,000 carries a written justification setting out exactly what the money covers. The initial check is always free, and we will tell you plainly if a cheaper option would serve you better.
Will I lose my photos or files?
No. We back up before we work on anything, we never browse your personal files, and nothing is deleted without your explicit written permission. If a device arrives already failing, we image it before attempting any repair so the data is protected first.
Do you come to my home?
Yes. On-site work is included in every programme — the Home Visit Support programme from $1,499 covers a full day across your whole list, and the larger installation programmes include several days on site. Some work, such as screen replacement, data recovery and console repair, needs workshop equipment, so those devices come to us and we collect and return them.
What if you cannot fix it?
You do not pay for a repair that did not happen. Diagnosis is free, data recovery is strictly no recovery, no fee, and if a repair is not economically sensible we will tell you plainly rather than take your money. We would rather lose one job than a household that trusts us.
How long do repairs take?
Most phone screens and batteries are done the same day, often within two hours. Laptop work is typically one to three days. Data recovery runs from two days to two weeks depending on the damage. We give you a realistic estimate upfront and telephone you if anything changes.
Related services
Others in Computer & Laptop Repair
SSD & Memory Upgrade
The single biggest speed improvement for an older computer.
Solves
The computer is slow no matter how much you clean it
$2,499
1 to 2 days
Laptop Screen & Keyboard Repair
Cracked displays, dead keys and spill damage.
Solves
Cracked or flickering laptop screen
$2,499
2 to 5 days
Related software
Ready-to-deploy Stravix solutions
Popular
Stravix Photo Vault
Every photo you own, organised and safe for life.
Customizable product6 modules
- Industry fit
- Families, Grandparents
- Setup
- About 20 minutes
- Deployment
- iPhone & iPad
$6,499
One-time licence
Stravix Photo Restore
Repair faded, torn and water-damaged family photographs.
One-time license4 modules
- Industry fit
- Families, Family historians
- Setup
- Instant download
- Deployment
- Windows
$2,999
One-time licence
Recommended
Stravix Safe Backup
Set it once and never lose a file again.
Customizable product5 modules
- Industry fit
- Families, Home workers
- Setup
- About 30 minutes
- Deployment
- Windows
$5,999
One-time licence
Client feedback
What clients say
“We had been meaning to do this for fifteen years, assuming it would cost a fortune. The price was agreed before they started and did not change by a cent. Seeing my mother’s wedding photograph repaired reduced me to tears.”
Margaret H.
Retired teacher · Montclair, NJ
Photos & MemoriesComplete Photo Rescue
“I signed up in September mainly because my mother insisted. When the tea went everywhere I genuinely thought my degree was over. Everything was back on a loan laptop within two hours.”
Jordan T.
University student · Newark, NJ
StudentsStudent Care Plan
“My own children had tried twice and we all ended up cross with each other. The young man who came here never once made me feel slow. I telephone my grandchildren every Sunday now, and I do it myself.”
Eleanor P.
Retired, 84 · Hoboken, NJ
Older AdultsSenior Technology Starter
Next step
Ready to discuss printer & device setup?
Start with a complimentary discovery call. We will map the objective, outline an approach, give you an indicative budget range, and tell you honestly whether Stravix is the right partner for the work.