Family Online SafetyRecommended2 to 3 hours

Senior Tech Safety Setup

Scam protection and simplified devices for older relatives.

Starting from
$2,999
Fixed price · paid in full at purchase
Timeline
2 to 3 hours
Category
Family Online Safety
Deliverables
3 items
Technologies
iPhone, Android, Call blocking
Overview

What this service delivers

Designed for older adults and the families who worry about them. We simplify the device so it is easier to use, block the call and message patterns scammers rely on, add safe remote help so a relative can assist without needing to visit, and walk through the specific scams currently targeting older people.

Business problems this solves

Constant scam calls and texts

A parent nearly fell for a support scam

The phone is confusing and cluttered

You worry about them while you are away

What is included

  • Device simplification: larger text, cleaner layout
  • Scam call and message blocking
  • Safe remote assistance setup for family
  • Trusted contacts configuration
  • Written scam recognition guide
  • Patient walkthrough at their pace

Deliverables you receive

Simplified, safer device
Family remote help access
Printed scam guide

Frequently asked

How much will it cost?
You get a firm price before any work begins, and it does not change afterwards. Our programmes run from $999 to $9,999 and every price is published on the pricing page — anything above $5,000 carries a written justification setting out exactly what the money covers. The initial check is always free, and we will tell you plainly if a cheaper option would serve you better.
Will I lose my photos or files?
No. We back up before we work on anything, we never browse your personal files, and nothing is deleted without your explicit written permission. If a device arrives already failing, we image it before attempting any repair so the data is protected first.
Do you come to my home?
Yes. On-site work is included in every programme — the Home Visit Support programme from $1,499 covers a full day across your whole list, and the larger installation programmes include several days on site. Some work, such as screen replacement, data recovery and console repair, needs workshop equipment, so those devices come to us and we collect and return them.
What if you cannot fix it?
You do not pay for a repair that did not happen. Diagnosis is free, data recovery is strictly no recovery, no fee, and if a repair is not economically sensible we will tell you plainly rather than take your money. We would rather lose one job than a household that trusts us.
How long do repairs take?
Most phone screens and batteries are done the same day, often within two hours. Laptop work is typically one to three days. Data recovery runs from two days to two weeks depending on the damage. We give you a realistic estimate upfront and telephone you if anything changes.
Related work

Case studies from similar engagements

Older Adults3 weeks, three lessons

From an unused tablet to weekly video calls with grandchildren

Woman in her 80s · Hoboken, NJ

Challenge

A tablet bought as a gift two years earlier had sat unused in a drawer. The home screen carried forty-one icons, the text was too small to read comfortably, and two…

41 → 6
Home screen icons
Weekly
Video calls
3
Lessons needed
Simple ScreenVideo callingRemote HelperLarge-print guides
Read the full case study
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Client feedback

What clients say

“We had been meaning to do this for fifteen years, assuming it would cost a fortune. The price was agreed before they started and did not change by a cent. Seeing my mother’s wedding photograph repaired reduced me to tears.”
Margaret H.
Retired teacher · Montclair, NJ
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“I signed up in September mainly because my mother insisted. When the tea went everywhere I genuinely thought my degree was over. Everything was back on a loan laptop within two hours.”
Jordan T.
University student · Newark, NJ
StudentsStudent Care Plan
“My own children had tried twice and we all ended up cross with each other. The young man who came here never once made me feel slow. I telephone my grandchildren every Sunday now, and I do it myself.”
Eleanor P.
Retired, 84 · Hoboken, NJ
Older AdultsSenior Technology Starter
Next step

Ready to discuss senior tech safety setup?

Start with a complimentary discovery call. We will map the objective, outline an approach, give you an indicative budget range, and tell you honestly whether Stravix is the right partner for the work.

Book Call Get a price